Legal Policies

All users of MobiCID are considered as in acceptance of all the terms and conditions outlined on this page along with the End User Legal Agreement (EULA) when purchase.

Legal Policies
General Definitions: The Company and/or we and/or MobiCID and/or us and/or our means the Joint Venture of TechLegal Solutions Pvt. Ltd. & Version Next Technologies Pvt. Ltd. for developing and maintaining the software MobiCID. You and/or your means the buyer of MobiCID software. The software means MobiCID software. Site and/or website means www.mobicid.com

Privacy
It is company policy that the customer databases remains confidential and private. We have not and will not ever sell names to "spammers" or other parties who would like to use our databases to advertise or solicit their products or services. MobiCID does not collect any information from your phone other than the information required for the product's successful operation. Your private information is safe with us.

Cookies
MobiCID.com doesn’t use cookies provided by third parties which allows us to deliver customized advertising to our visitors based on their site usage and avoid delivering irrelevant marketing to visitors. Except Google Analytics: which allows us to understand how people interact with the Site, and help us to optimize Site performance, usability and users’ experience.

Refunds
All sales are final. All sales are routed through www.mobicid.com only.

The buyer can always ask for his/her money refund in case of full incompatibility with the device (not applicable for issues with a particular feature from the list as this may be due to hardware/software restrictions from the device manufacturer). Kindly note that, refunds will only be entertained if MobiCID has not been used after installation or reported incompatible within the first 24 hours. Later that, refunds will be provided up to a maximum of 50% as decided by administration authority. Kindly allow about 7-10 working days for us to refund your money back in your account after providing your details.

As of 2013, MobiCID is offering in a time-oriented licensing configuration. If you wish to continue to use the MobiCID service at the interval you selected, you will need to renew your license at that time. If you wish to no longer use the MobiCID service, then at the end of the time period you selected at the point of purchase, your MobiCID account will automatically be disabled.

If at any time, you can cancel your subscription. When this occurs, your billing subscription will be terminated and your MobiCID account will be disabled effective immediately. Please be aware that once you enter a new subscription billing cycle, refunds will not be given for that new time period.

You are made aware by the documentation on this website that, as the owner of the phone to be monitored, unrestricted physical access to the phone to be monitored is required. If a customer purchases this software and does not have unrestricted access (including locks, passcodes, etc.) to the phone to be monitored, we are not liable for refunds due to this situation.

Any customer who claims they made a purchase in error or submitted fraudulent information will forfeit their right to any refund and will be held liable for all charges for the transaction. This may also proceed further for a criminal proceedings in appropriate court of law and/or police.

Please be aware that all refunds result in immediate discontinuation of services and support.

for refunds, please write to: support@mobicid.com

Legal Agreement
It is a considered that violation of the Central and/or state law in most cases to install surveillance software onto a mobile phone or other device for which you do not have proper authorization, and in most cases you are required to notify users of the device that they are being monitored. Failure to do so may result in a violation of Central or state laws. If you install this software onto a device you do not own or if you do not have proper consent to monitor the user of the device.

MobiCID absolutely do not endorse the use of MobiCID software for illegal purposes.

With successful purchase and download surveillance software from MobiCID, it is considered that, you consent and agree with the following conditions:
  1. The buyer has proper knowledge of written and spoken English.
  2. The buyer has proper knowledge of the operating systems’ version and other related information and has knowledge of installation of software/s in mobile phone in which the buyer wishes to install MobiCID.
  3. The buyer will install and use MobiCID only for improvement in the conduct of the person at whose phone the buyer wishes to install and use MobiCID.
  4. The buyer acknowledges and agrees that the buyer is legal owner of the mobile phone onto which the software is installed, or that the buyer have received the expressed, written consent of the device owner granting the buyer the right to be the authorized administrator of the phone, it's content and its users.
  5. If the buyer installs MobiCID software onto a phone that is not owned by the buyer, or for which the buyer do not have proper consent, MobiCID is obligated to comply with law enforcement officials to the fullest extent of the law in these instances, or any instance where this use is deemed to be illegal by local, state or central law. This obligation includes providing to the proper authorities any and all requested customer data, and any other purchase-related or product-oriented information.
  6. Usage details and/or any information revealed with use of MobiCID will not be used in any legal suit/proceeding except when such usage by and for any Law Enforcement Agency in India.
  7. The buyer agrees that the buyer has knowledge of all local, state and central laws to ensure that the buyer is in compliance with all laws and restrictions in the buyer’s specific geographic region. It may be illegal to monitor other individuals on a mobile phone whether or not the buyer’s own the said mobile phone. The buyer agrees that the buyer will under no circumstances monitor any person without their expressed prior knowledge and consent.
The buyer agrees to the conditions in our End-User License Agreement, and the buyer acknowledges and agrees that MobiCID is not liable for any incidental damage to any device, nor for any litigation or legal action that may arise as a result of the use, abuse or misuse of MobiCID.

Further Agreement
By installing, running, or using any MobiCID product or service you agree to the above Policies. In addition you agree that you will follow the MobiCID Policies at all times when using a MobiCID product or service. Failure to comply with our policies will result in the account being terminated without warning.

End-User License Agreement (EULA)
PLEASE READ THIS LICENSE CAREFULLY BEFORE PURCHASING OR USING THE SOFTWARE. BY USING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT INSTALL OR USE THE SOFTWARE, DELETE THE SOFTWARE AND ALL RELATED FILES FROM YOUR DEVICE, AND PROMPTLY RETURN PACKAGE AND ITS CONTENTS TO THE PLACE OF PURCHASE.

Disclaimer
All our products are distributed and licensed on an "as is" basis and no warranties or guarantees of any kind are promised by MobiCID as to their performance, reliability or suitability to any given task. In no event shall MobiCID be liable for any loss of data or ANY DAMAGES OF ANY KIND, financial, physical, emotional or other, which might arise from its use.

The computer software, artwork, music, and other components included in this product (collectively referred to herein as the "Software") are the copyrighted property of TechLegal Solutions Pvt. Ltd., and its licensors. The Software is licensed (not sold) to you, and the company owns all copyright, trade secret, patent and other proprietary rights in the Software. You may use the Software on a single smartphone. You may not: (1) copy (other than once for back-up purposes), distribute, rent, lease or sublicense all or any portion of the Software; (2) modify or prepare derivative works of the Software; (3) transmit the Software over a network, by telephone or electronically using any means, except in the course of your network multiplayer play of the Software over authorized networks; (4) reverse engineer, decompile or disassemble the Software.

You expressly acknowledge and agree that use of the Software is at your sole risk. While MobiCID remains undetected by any known software, it is the user's responsibility to stop programs which might block MobiCID on the phone, and should this situation arise. Due to the fact that the software is a digital good and registration information cannot be reclaimed, we do not give refunds for simply changing your mind. All sales are final. Logs older than thirty days from the end of package period are subject to automatic deletion.

Grievance: All grievances related to MobiCID should be addressed to Mr. Shirish Thorat – Grievances Officer MobiCID, c/o TechLegal Solutions Pvt. Ltd., Office # 01, Kelkar Compound, Behind DNS Tower, Court Naka, Thane. Maharashtra. India. 400601. Email- grievance@mobicid.com Telephone: +91 22 32469696.